Manis33 Platform Terms & Conditions of Use for Malaysian Players

These Terms and Conditions ("Terms") govern your use of the manis33 platform, accessible at manis33.click and all associated subdomains. These Terms take effect immediately upon your registration of a new account or your continued use of the platform following any published updates to the Terms.

Manis33 reserves the right to modify, update, or replace any part of these Terms at any time. Updated terms take effect upon publication on the platform. Your continued use of Manis33 following any such changes constitutes your acceptance of the revised terms.

These terms cover all products and services offered by Manis33, including slots, Live Casino, table games, Sports Betting, badminton betting, and lottery.

To register and use the manis33 platform, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age. manis33 has a strict zero-tolerance policy on underage gambling. We reserve the right to request proof of age at any time and to suspend or close any account that cannot verify the member's age.
• Location: The manis33 platform is designed exclusively for players based in Malaysia. You are responsible for ensuring that your use of this platform does not violate any laws or regulations applicable in your jurisdiction.
• Legal Capacity: You must have the legal capacity to enter into and fulfil a binding agreement. You may not use this platform if you have been prohibited from gambling activities by any regulatory authority.
• One Account: Each individual is only permitted to hold one Manis33 account. Owning multiple accounts is a serious violation of our terms and may result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

Manis33 reserves the right to decline membership applications or close existing accounts if there is reasonable suspicion that eligibility requirements have not been met, without being obligated to provide detailed reasons.

By registering a Manis33 account, you agree to provide truthful, accurate, current, and complete information. Any false or misleading information submitted during registration or account verification is a breach of these terms and may result in account closure and the forfeiture of all balances.

You are solely responsible for:

• Keeping your manis33 account password confidential and not sharing it with any other party
• All activity that occurs within your account, whether carried out by yourself or by any other party with or without your knowledge
• Notifying manis33 immediately if you become aware of any unauthorised access to your account
• Ensuring that your contact details (phone number, email) in your account are kept up to date at all times

Manis33 is not responsible for any losses incurred as a result of your failure to keep your account login credentials confidential.

Manis33 accepts deposits via approved Malaysian payment methods only. All transactions are processed in Malaysian Ringgit (MYR). Accepted payment methods include:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Internet Banking: FPX (Maybank2u, CIMB Clicks, and other FPX-supported banks)

Deposit limits and conditions are as follows:

• Minimum deposit: RM10 per transaction
• Maximum deposit: Subject to the payment method used and the member's VIP tier
• Processing time: Instant for e-wallets and DuitNow; 1–5 minutes for FPX
• Deposited funds must be used for gaming purposes only and may not be transferred to any third-party account

Manis33 does not charge any processing fees for deposits. However, your e-wallet provider or bank may impose their own charges in accordance with their service terms.

Manis33 members are entitled to withdraw their account balance (excluding bonus balances subject to rollover conditions) at any time, subject to the following conditions:

• Account fully verified (phone number verification and, where required, KYC documents)
• No ongoing fraud investigation or terms violation review is being conducted on the account in question
• Withdrawals must be made to the same payment method used for the deposit, or an equivalent method (for anti-money laundering compliance purposes).
• Daily minimum and maximum withdrawal limits may apply depending on the member's VIP tier

Withdrawal processing times are as follows:

• E-Wallet (Touch 'n Go, GrabPay, DuitNow): 5 to 10 minutes
• Bank Transfer: 30 minutes to 3 hours
• Platinum & Royal VIP Members: Priority processing — typically faster than the timeframes stated above

Manis33 reserves the right to suspend a withdrawal if there is reasonable grounds to suspect fraud, multi-account usage, or a breach of any platform terms. In such cases, we will notify the member and complete the investigation within a reasonable timeframe.

Manis33 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific terms and conditions stated alongside each offer. The general principles governing manis33's bonus terms are as follows:

• Rollover (Turnover) Requirements: Most deposit bonuses require a specified turnover amount to be met before winnings derived from the bonus can be withdrawn. Rollover requirements will be clearly stated in each promotion's terms — typically between 5x and 20x the bonus value.
• Validity Period: Each bonus has a stated validity period. Any bonus not utilised within that period will expire and be automatically forfeited.
• One Bonus at a Time: In general, only one bonus can be active in your account at a time. Claiming a new bonus before the current bonus requirements are met may result in the cancellation of the existing bonus.
• Maximum Bet Limit During Bonus: Some bonuses impose a maximum bet per spin or hand while rollover requirements are being fulfilled. Bets exceeding this limit may result in the bonus being forfeited.

Manis33 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Manis33's decisions regarding bonus eligibility, bonus value, and rollover compliance are final.

All games offered at manis33 have specific rules accessible within each game's interface. In addition to these game-specific rules, the following general principles apply to all games on the manis33 platform:

• Final Decision: The outcome of each game as recorded by Manis33's servers is final and binding. In the event of any discrepancy between what is displayed on your device and the server records, the server records will prevail.
• Technical Disruptions: In the event of a technical disruption during gameplay, Manis33 will use the last valid recorded state to determine the outcome. If a result cannot be determined, the relevant bet may be voided and the wager amount refunded.
• RNG Audited: All slot games and number-based games on Manis33 use a Random Number Generator (RNG) that has been independently audited. This ensures every outcome is completely random and cannot be manipulated.
• Sports & Badminton Section: Additional Sports Betting-specific terms apply, including rules covering postponed, cancelled, or behind-closed-doors matches. Bets placed on the Malaysia Super League, EPL, BWF World Tour, and Malaysian badminton tournaments are subject to the relevant sport's rules.

Manis33 reserves the right to void any bets or transactions executed at odds that are clearly erroneous due to technical error, human error, or any other cause. In such cases, the original stake will be returned to the member's account.

The following actions are strictly prohibited on the manis33 platform and may result in immediate account closure and forfeiture of all balances:

• Opening or operating more than one account (including accounts registered in the name of a family member residing at the same address)
• Using automated software (bots), arbitrage tools, odds calculators, or any third-party tools designed to gain an unfair advantage
• Colluding with other players to manipulate game outcomes or abuse the bonus system
• Using another person's credit or debit card to make a deposit without the cardholder's authorisation
• Providing false information, including a fake identity, during registration or the KYC process
• Any attempt to hack, damage, or disrupt the manis33 platform or its systems
• Money laundering or any other illicit financial activity conducted through the manis33 platform
• Selling, transferring, or purchasing a manis33 account

Manis33 reserves the right to suspend or close any member's account for the following reasons:

• Violation of any term set out in this document
• Confirmed fraudulent activity or attempted fraud
• Failure to submit the requested identity verification documents within the specified timeframe
• Instructions from relevant authorities or law enforcement agencies
• At the member's own request (voluntary closure)

If an account is closed due to a terms violation, manis33 reserves the right to forfeit all bonus balances and promotional credits. Legitimate cash balances (not derived from bonuses) will be processed for return to the member once the investigation is concluded, provided no fraud or serious breach is involved.

Members who wish to close their own account may do so by contacting the manis33 support team via live chat or WhatsApp. Account closure requests will be processed within 24 hours.

Manis33 takes the protection of members' personal data seriously. The collection, use, and storage of your personal data are governed by Privacy Policy manis33, which forms part of these Terms.

In summary, manis33 is committed to:

• Not selling or sharing members' personal data with third parties without written consent, except where required by law
• Using 256-bit SSL encryption for all data transfers
• Retaining transaction data and gaming activity records for periods required by compliance obligations only
• Providing members access to their personal data upon request

By using the manis33 platform, you consent to the processing of your personal data as described in our Privacy Policy.

The Manis33 platform is provided "as is" and "as available". While we strive to keep the platform running smoothly at all times, Manis33 cannot guarantee that the service will always be free from interruptions, errors, or viruses.

Manis33 is not liable for:

• Losses or damages arising from technical disruptions beyond our control (including internet outages and third-party server failures)
• Losses incurred as a result of the member's negligence in safeguarding their account login credentials
• Actions or omissions by third-party game providers operating on our platform
• Any indirect, punitive, or consequential losses arising from use of the platform, even if manis33 has been advised of the possibility of such losses

Manis33 is fully committed to responsible gambling practices. We provide a range of tools to help members play within healthy limits:

• Daily/Weekly/Monthly Deposit Limit: Members can set a maximum deposit limit through their account settings
• Loss Limit: Set a maximum loss limit you are comfortable with for a single session or a defined period
• Session Time Limit: Set a daily session time limit that will alert you when the limit is reached
• Account Time-Out (Cool-Off): Suspend your account for 24 hours, 7 days, or 30 days at any time
• Self-Exclusion: For more serious cases, members may apply for a long-term self-exclusion

Gaming is for entertainment purposes only. If you or someone you care about is struggling with problem gambling, please visit our Responsible Gambling page for more information and support resources.

Manis33 strictly prohibits any individual who has applied for self-exclusion from re-registering or using the platform during their exclusion period.

Manis33 reserves the right to amend these Terms and Conditions at any time. Members will be notified of material changes through:

• An in-platform notification upon the member's next login
• Notification email to your registered address (where applicable)
• Updates the "Last Updated" date displayed at the top of this page

Changes to the terms take effect immediately upon publication on the platform unless otherwise stated. Your continued use of the manis33 platform following any updates to the terms will be considered your acceptance of the revised terms.

If you do not agree with the updated terms, please discontinue use of the platform and contact our support team to process your account closure and the return of any eligible cash balance.

If you have any questions about these Terms and Conditions or need further clarification on any of the provisions above, the manis33 support team is ready to assist:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the manis33 platform
• WhatsApp: For inquiries that require a more in-depth discussion
• Email: support@manis33.click — response within 24 business hours

For formal complaints regarding the platform, please contact us via live chat or email, stating your account number and the details of the issue. We are committed to resolving all complaints within a reasonable and fair timeframe.

For responsible gaming concerns or self-exclusion requests, our dedicated team is available 24 hours a day and will process your request without any questions or judgement.